Apptricity Expense Help
 

Resetting a Forgotten Password

  1. If you can’t remember your password, Expense provides you a way to reset it.

  2. Click the Click Here link to the right of “Forgot Password?”

    Login_screen_with_arrow_to__forgot_password_link.jpg

     

  3. On the I Forgot My Password screen, type your User ID in the Enter Your User ID field, and then click Submit. 

    Log_In_Forgot_My_Password_Screen_smaller.jpg 

    A temporary password is emailed to the address linked to your User ID.

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  4. Switch back to your web browser and enter your User ID (1) and your temporary Password (2), and then click Login (3).

    Forgot_Password_Enter_Temporary_Password.jpg

    The Change My Password screen is displayed. 

    Forgot_Password_Enter_Temporary_Password_Return_to_Chang_Password_Screen_(SHORTER).jpg
  5. In the Old Password field (1), enter your temporary password.

  6. In the Enter a new password field (2), type a new password.

  7. In the Reenter new password field (3), re-type your new password.

  8. Click OK (4) when you are finished.

 

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